Retail technology – what’s ‘in store’ for the future?
By Admin
With the increasing popularity of online shopping, high-street stores are losing out. The rise of e-commerce is having a negative impact on many retailers who will need to evolve to compete with online businesses.
With the increasing popularity of online shopping, high-street stores are losing out. The rise of e-commerce is having a negative impact on many retailers who will need to evolve to compete with online businesses.
The high-street could be given a new lease of life if it became
more technologically advanced through the use of innovative retail
technology.
Retailers who fail to keep up with technological advances, risk
losing out to both e-commerce and those retailers who are prepared to invest in
the latest technology.
Products in the stores of the future could become ‘smart’ and ‘virtual’.
So what could be expected in the ‘store of the future’?
Radio frequency ID (RFID) tags attached to individual items used
in conjunction with mobile technology, could revolutionise the supply chain and
transform the payment experience.
As an RFID tag is unique it will be possible to detect when an
item has been removed from the shelf, paid for, discarded somewhere in the store
or taken out of the store without payment. Shop lifting could become a thing of
the past for those high-street stores prepared to invest in retail
technology.
With near field communication (NFC) chips, smart phones could
become payment and store tracking devices. While in the store shoppers could be
sent vouchers, product suggestions, information on special offers or loyalty
rewards. The retailer could have the opportunity to tempt customers with special
offers to boost sales.
Recipe suggestions from a ‘smart cart’?
The shopping carts of the future may be equipped with LCD screens
or tablet PCs and a control panel. The ‘smart cart’ could then use RFID tags to
scan items as they are added or removed.
In addition it is possible that the cart of the future could
incorporate an item locator, suggest the fastest route around the store and even
make recipe suggestions. Although perhaps a shopping cart is perhaps not best
placed to help the nation decide what to eat for dinner.
Shopping from a ‘virtual shelf’ would end space limitations.
Shopping from the ‘virtual shelf’ could overcome a store’s space
limitations. The idea is to have a touch-sensitive display with the store’s
inventory, a smart phone using image-recognition technology could then scan and
order the item. Virtual shelves could be located and accessed anywhere and not
just in-store, allowing consumers to shop anywhere at any time.
Waiting at the checkout – a thing of the past?
By adopting RFID tag retail technology, stores could end waiting
in line at the checkout. If every item had a RFID tag, the smart cart could keep
a running total and payment could be made using a smart phone at the exit. What
could be easier for the consumer?
Investment in retail technology to enhance the
shopping experience means a store being better equipped to compete with
e-commerce.
BlackBerry 10 Home Screen Unveiled
RIM's Head of Software Portfolio, said the BB10 interface is built around fluid gestures and swipes, rather than lots of individual taps to get into and out of different apps and functions. It is also being specifically designed to allow BlackBerry owners to get to the stuff they want by using just one hand or a single thumb, he said.
First up, the BB10 homescreen -- it's out with app icons, and in with four large panes which are full, active apps meaning they will change as their content changes. To fully dive into one of these homescreen apps you just tap on the relevant pane.
From this homescreen, swiping to the right takes you to a traditional icon-centric view app view, while swiping to the left brings up a unified inbox view which collates all your communications -- from emails and IM to calls, tweets, Facebook updates etc -- into one uber feed.
Bhardwaj said key gestures, such as swiping to the left to get to this one-stop-shop inbox, aren't restricted to the homescreen but can be deployed wherever you are in the OS.
The most distinctive gesture in BB10 is what Bhardwaj described as "a looking type gesture" or "glancing across" to other content off screen.
This gesture is triggered by holding your thumb down at the bottom right hand corner of the screen which shrinks the view, bringing up a margin at the right hand side where notifications are displayed. Swiping or dragging your thumb further to left brings even more content on screen -- such as your inbox, an attachment or an open app.
BlackBerry Crash Continues To Affect Millions
WEDNESDAY, 12 OCTOBER 2011
BlackBerry users across the world have been left without email or text services for a second day due to an unexplained fault.
Customers in Europe, the Middle East, Africa, India, Brazil, Chile and Argentina have now reported problems with their devices.
They have been venting their fury at the lack of service on Twitter and other social networking sites.
BlackBerry Crash Continues To Affect Millions
One customer tweeted: "You realise that sending a letter in a bottle and putting it in the Thames is more reliable than a BlackBerry ."
Another joked: "What did one BlackBerry user say to the other BlackBerry user? Nothing."
The server problems are believed to stem from a data base in Slough and started on Monday morning.
However, it is not known what specifically caused the fault.
Manufacturer Research In Motion (RIM) had given the all-clear on Tuesday morning after the first problems.
But they struck again later, leaving users unable to access emails or the internet or use messaging services.
RIM said in a statement: "Some users in Europe, the Middle East and Africa, India, Brazil, Chile, and Argentina are experiencing messaging and browsing delays.
"We are working to restore normal service as quickly as possible. We apologise for any inconvenience this has caused."
Regular voice-calling services appear not to have been affected, and the problem seems to be limited to personal rather than business contracts.
Mobile operators in the UK including T Mobile and Orange posted messages on their websites referring customers experiencing difficulties to the manufacturer.
Vodafone said: "Research in Motion (RIM) is currently investigating the issue as a priority to restore services as soon as possible."
TV critic Ian Hyland tweeted: "All we need now is for i-phones to start playing up and we'll have the dream headline: 'Apple and Blackberry Crumble.'"
SOURCE: Sky News
BlackBerry users across the world have been left without email or text services for a second day due to an unexplained fault.
Customers in Europe, the Middle East, Africa, India, Brazil, Chile and Argentina have now reported problems with their devices.
They have been venting their fury at the lack of service on Twitter and other social networking sites.
BlackBerry Crash Continues To Affect Millions |
One customer tweeted: "You realise that sending a letter in a bottle and putting it in the Thames is more reliable than a BlackBerry ."
Another joked: "What did one BlackBerry user say to the other BlackBerry user? Nothing."
The server problems are believed to stem from a data base in Slough and started on Monday morning.
However, it is not known what specifically caused the fault.
Manufacturer Research In Motion (RIM) had given the all-clear on Tuesday morning after the first problems.
But they struck again later, leaving users unable to access emails or the internet or use messaging services.
RIM said in a statement: "Some users in Europe, the Middle East and Africa, India, Brazil, Chile, and Argentina are experiencing messaging and browsing delays.
"We are working to restore normal service as quickly as possible. We apologise for any inconvenience this has caused."
Regular voice-calling services appear not to have been affected, and the problem seems to be limited to personal rather than business contracts.
Mobile operators in the UK including T Mobile and Orange posted messages on their websites referring customers experiencing difficulties to the manufacturer.
Vodafone said: "Research in Motion (RIM) is currently investigating the issue as a priority to restore services as soon as possible."
TV critic Ian Hyland tweeted: "All we need now is for i-phones to start playing up and we'll have the dream headline: 'Apple and Blackberry Crumble.'"
SOURCE: Sky News
'Private' BlackBerry network won't shield rioters
Paul Marks, senior technology correspondent
Twitter's been blamed/praised for its ability to catalyse all sorts of popular uprisings of late. But another communications medium entirely may have helped kick off the ongoing riots and looting in London: the long-forgotten, youth-centric BlackBerry Messenger (BBM) network.
If you don't have a BlackBerry smartphone you could be excused for never having heard of it. BBM is an instant messaging network that lets users communicate for free with other BlackBerry users over the 3G cellphone network. Forget network-imposed limits on your text messages: just swap your BBM ID code (a PIN, basically) with your contacts and phone-to-phone instant messaging chat over-the-air is free.
It's in the BlackBerry because Research In Motion, the Canadian maker of the phone, has its roots in the paging and wireless email industry - so BBM was was a natural progression for the firm - as RIM co-CEO and founder Mike Lazaridis told me in this 2008 interview.
When Twitter was used by thugs in Tottenham or Brixton it was often to read tweets telling them to check their BBM messages for info on where the next ruck was taking place. "The media are pointing blame to Twitter for the London riots. Closed Blackberry BBM has been more influential," said one Twitter user, pointing to this TechCrunch post.
But BBM's appearance of being a closed, private network is an illusion. The same goes for Sony's internet-based Playstation Network, which at presstime this evening was also said to be carrying messages about looting plans for Peckham and Lewisham, two boroughs in south-east London.
BBM uses internet packet transmission protocols over the 3G network; internet traffic and messages sent over it are eminently traceable. In an ominous message that looters won't want to read on their new stolen - at least one branch of PC World was completely emptied along with mobile phone shops - RIM issued a statement saying it will comply with the Regulation of Investigatory Powers Act, "and co-operate fully with the Home Office and UK police forces".
RIPA is a much-criticised piece of legislation that allows for the surveillance and investigation of communications data and user accounts if a senior police officer deems it necessary for crime fighting purposes. It's often been slated as a snooper's charter. But I think even hardened privacy advocates might, this time, be happy to see it harnessed to bring the violent looters who have sullied London to heel.